Reference

Open your master88 privacy terms

Q: How can you request deletion of data?

Use Profile > Help > Privacy Request or email support@master88.asia. Deletion depends on local law and account status, so we may need to keep certain wallet, security or dispute records for a required period.

Slots, Sic Bo, Rocket Crash and QRIS wallet actions create account records, and this Privacy Policy explains how we collect, protect and use that data when you open…

DANA data scopeOVO wallet recordsGoPay account checksQRIS reference IDsCookie controls

Explore Lobby Read FAQ

Check how policy applies in Indonesia

master88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your wallet record matters from the moment a DANA, OVO, GoPay or QRIS request reaches our cashier, because we need enough data to match your account, settle the wallet line and answer privacy questions later. This Privacy Policy explains the categories we collect: registration details, login

1
device signals, cookie choices, payment references, chat transcripts and game-session records for titles such as Slots, Sic Bo and Bingo. We use those records for account operation, fraud checks, dispute handling and support follow-up, not for selling your personal data. Access to game areas where local
2
law permits, and privacy rights also depend on local law. If you ask us to correct, export or erase eligible data, we check account ownership first through the registered phone, email or cashier reference.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATHS

Ask us about your privacy rights

A privacy question should not get lost in general chat. You can reach us every day from 10:00 to 02:00 WIB through live chat, account ticket or email, and we route data-access and correction requests to the privacy queue. Whether you contact us from Semarang or another Indonesian city, include your username, registered phone, last DANA, OVO, GoPay or QRIS reference, and the device you used. Never send your password; we will not ask for it.

Team online

Live Chat

Open live chat from the lobby footer between 10:00 and 02:00 WIB. Tell us the privacy action you need, then keep the chat ID so we can connect follow-up replies to the same request.

Email

Send privacy questions to [email protected] with your username and registered phone. If the request concerns DANA, OVO, GoPay or QRIS records, include the transaction reference rather than a screenshot with extra data.

Account Ticket

After login, go to Profile > Help > Privacy Request and choose correction, access or deletion. The ticket stays inside your account history, so our team can verify ownership before changing stored data.

CARE RULES

Explore how we protect your data

Privacy controls work only when your account identity is clear, so we keep the request path tied to login, wallet and device records.

Account data collected

When you join, we collect your username, phone, email, password hash and login time.

Wallet references

DANA, OVO, GoPay and QRIS payments create cashier IDs, timestamps and status codes.

Cookie choices

Cookies remember session state, language preference and security checks on mobile browsers.

Device security

New device logins may trigger extra checks, especially after password changes or unusual location signals.

Retention rules

Chat transcripts, wallet records and game-session logs are kept for account operation, dispute handling and legal reasons.

Request checks

Before changing or releasing data, we compare your request with the registered phone, email and recent cashier reference.

Browse common privacy questions

These questions cover how this Privacy Policy works when you create an account, use local wallets, clear cookies or ask us to change stored records. If your case involves a live wallet dispute or an account lock, contact us through the account ticket path first; we need ownership checks before we can discuss personal data. Keep your chat ID or ticket number for follow-up.

We collect your username, phone, email, password hash, login time and device signals. If you use DANA, OVO, GoPay or QRIS, we also store cashier references needed to match payments and answer privacy requests.

Wallet references prove which account requested a transfer and when it cleared or failed. They help us check disputes, trace cashier errors and respond when you ask for access, correction or deletion of payment data.

Yes. Send a ticket from Profile > Help > Privacy Request with the detail that needs correction. We verify your registered phone or email first, then update eligible records and confirm the change in your account thread.

Cookies keep your session active, remember language choices and help flag risky logins. You can clear them in Chrome or Safari settings; after clearing, expect a fresh login and possible account verification.

We share only the data needed to run sessions, settle results and investigate service issues, such as account ID, game reference and timestamp. We do not sell your personal data to outside marketing lists.

We keep records while they are needed for account operation, wallet reconciliation, dispute handling and legal duties. When those reasons end, we restrict internal access or remove eligible records from active systems.

Use Profile > Help > Privacy Request or email [email protected]. Deletion depends on local law and account status, so we may need to keep certain wallet, security or dispute records for a required period.

Open your master88 privacy terms

Ask us about your privacy rights

Live Chat

Email

Account Ticket

Explore how we protect your data

Account data collected

Wallet references

Cookie choices

Device security

Retention rules

Request checks

Browse common privacy questions

01 What data do we collect when you open an account?

02 Why do we keep payment references?

03 Can you ask us to correct your details?

04 How do cookies work on mobile browsers?

05 Do we share personal data with game providers?

06 How long do we keep your records?

07 How can you request deletion of data?

Related Pages